Smarter Biz – CRM Software

SmarterBiz is a CRM software provides an end-to-end CX platform to enable distributed Customer Service for both Voice and Non-Voice.

We empower companies to shift their CX centres to 100% OpEx model and enable businesses to deliver quality customer experience services at significant cost benefits through a unique combination of people, bots and technology platforms.

At SmarterBiz, we are reshaping Customer Experience operations helping them move from Siloed systems to cloud with cohesive Data security and enabling ‘choose your solution’ to deliver the outcomes you desire to model. SmarterBiz cloud is the new “No wall Contact Centre” enabling end-to-end agent life cycle management on a single platform.

Fuelled by AI and automation, enterprises can deliver an excellent customer experience with enhanced agent productivity.

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